1. Barry Dong
  2. Module Skins & Styles
  3. Tuesday, 28 April 2020
Hi there,

I have successfully installed the plugin and enabled it at the backend. However, my virtuemart backend is same as before.

Could you help to solve this issue?

Versions:
VirtueMart 3.6.10 10211
Joomla 3.9.18

Thank you.
Responses (8)
Barry Dong Accepted Answer Pending Moderation
Hi did I do something wrong? It seems that everyone can get it worked except me...

Could you provide a link to the tutorial or instruction?

Thank you.
  1. more than a month ago
  2. Module Skins & Styles
  3. # 1
Frantisek Accepted Answer Pending Moderation
Linelabox Support
  1. more than a month ago
  2. Module Skins & Styles
  3. # 2
Barry Dong Accepted Answer Pending Moderation
Hi Frantisek,

I did check that post out before asking support. However, nothing happened after I did all steps listed in that link:

Go to Admin Joomla > Extensions -> Extension Manager -> Upload Package File tab.
Click the Browse button and select the zip package on your computer. Click the Upload File & Install button.
Go to Admin Joomla > Extensions -> Extension Manager -> Plugin Manager -> Open VMADMINLAB plugin.
Publish this plugin from plugin manager


As shown here, the plugin was successfully installed and enabled:
https://mrkr.io/s/5eaaf45ba152b5369b053941/0

And Isis was selected for the admin backend:
https://mrkr.io/s/5eaaf4b7ff11cb3700a08ab2/0

But the backend is still the same:
https://mrkr.io/s/5eaaf4fa6eff1079fe1a3a4d/0

I have even updated the js file you provided about 2 weeks ago as mentioned at:
https://www.linelab.org/support/template-vmadminlab-sidebar-menu-does-not-work

but still the backend is the same.

Anything I have done wrong?

Thanks,
  1. more than a month ago
  2. Module Skins & Styles
  3. # 3
Barry Dong Accepted Answer Pending Moderation
Did anyone get a similar situation?
  1. more than a month ago
  2. Module Skins & Styles
  3. # 4
Barry Dong Accepted Answer Pending Moderation
Unfortunately the support didn't respond to this request at all :(

I have to come back manually and check whether a solution is available.
  1. more than a month ago
  2. Module Skins & Styles
  3. # 5
Frantisek Accepted Answer Pending Moderation
Linelabox Support
Hi Barry, Please provide Joomla admin access details at linelabox@linelabox.com so we can look into this issue for you.
  1. more than a month ago
  2. Module Skins & Styles
  3. # 6
Barry Dong Accepted Answer Pending Moderation
Thank you for your reply! An email with backend login information has been sent to the email you provided.

Once you have figured out the solution, could you please let me know what was the issue, so that I can apply it to the production site?

Thanks again!
  1. more than a month ago
  2. Module Skins & Styles
  3. # 7
Barry Dong Accepted Answer Pending Moderation
Hi there,

Is there any update on this post now?

Thanks,
  1. more than a month ago
  2. Module Skins & Styles
  3. # 8
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