1. Kevin Wolfe
  2. Content Layout Virtuemart
  3. Sunday, 25 March 2018
I purchased and installed the Product Scroller extension for Virtuemart and it is not working. When I initially install it, it displays products vertically (incorrect) instead of horizontally, and upon refresh the entire module disappears except for the module title.

The link to the installation is: https://www.serpents-kiss.com/serpents-kiss-candles

Please advise.
Attachments (1)
Responses (8)
Frantisek Accepted Answer Pending Moderation
Linelabox Support
Hi Kevin, what version of Product Scroller module are you using? Try to disable "VM Cache" feature in the module parameters.
  1. more than a month ago
  2. Content Layout Virtuemart
  3. # 1
Kevin Wolfe Accepted Answer Pending Moderation
Looks like that worked, but the products are showing up vertically.
https://www.serpents-kiss.com/serpents-kiss-candles
  1. more than a month ago
  2. Content Layout Virtuemart
  3. # 2
Kevin Wolfe Accepted Answer Pending Moderation
Also, how do I get the module to display only a specific category?
  1. more than a month ago
  2. Content Layout Virtuemart
  3. # 3
Kevin Wolfe Accepted Answer Pending Moderation
Also, how do I get the module to display only a specific category?
It is displaying random products in spite of having a particular category entered in the Category field

Please advise
  1. more than a month ago
  2. Content Layout Virtuemart
  3. # 4
Kevin Wolfe Accepted Answer Pending Moderation
If I can't expect troubleshooting or a timely response, I would like my money back.

thank you.
  1. more than a month ago
  2. Content Layout Virtuemart
  3. # 5
David Zirhut Accepted Answer Pending Moderation
Hello,
you should make the double setting in the module - see the screenshot.
screenshot-dev.test.linelab.org-2018-03-28-20-33-47.png
The "Category" should be the id of category you would like to use.

If there is any other question, enter your order number, please.

Regards
Linelabox support
Attachments (1)
  1. more than a month ago
  2. Content Layout Virtuemart
  3. # 6
Kevin Wolfe Accepted Answer Pending Moderation
My order number is CIB6031321,

I am still seeing the module display vertically and not horizontally.

Please advise.
References
  1. https://www.serpents-kiss.com/serpents-kiss-candles
  1. more than a month ago
  2. Content Layout Virtuemart
  3. # 7
Frantisek Accepted Answer Pending Moderation
Linelabox Support
Hi Kevin, It looks like you've purchased this module at extensions.virtuemart.net "order number is CIB6031321". Please submit a ticket here: https://extensions.virtuemart.net/ticket?view=home
  1. more than a month ago
  2. Content Layout Virtuemart
  3. # 8
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